Genuine Bakes

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Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using the Genuine Bakes website, you accept and agree to be bound by the terms and provision of this agreement.

2. Services

Genuine Bakes provides artisan bakery services including custom cakes, fresh breads, and pastries. All orders are subject to availability and our production schedule.

3. Orders and Payment

• Custom cake orders require at least 48 hours advance notice
• Wedding cakes require 2 weeks minimum advance booking
• Payment is due upon order placement for custom items
• Cancellations must be made at least 24 hours in advance for full refund

4. Product Information

We strive to provide accurate product descriptions and pricing. However, we reserve the right to correct any errors and update information without prior notice.

5. Allergies and Dietary Restrictions

Please inform us of any allergies or dietary restrictions. While we offer gluten-free and vegan options, our kitchen processes wheat, eggs, dairy, nuts, and other allergens.

6. Limitation of Liability

Genuine Bakes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

7. Contact Information

For questions about these Terms of Service, please contact us at +1 (718) 555-0147.

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Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you place an order, contact us, or sign up for updates.

• Personal Information: Name, phone number, email address
• Order Information: Details about your bakery orders and preferences
• Communication Records: Records of communications with our team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Provide customer support
• Send you updates about our products and services (with consent)
• Improve our services and customer experience

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• With your explicit consent
• To comply with legal obligations
• With service providers who assist our operations (under confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict processing of your data
• Data portability
• Object to processing

6. Cookies and Tracking

We use cookies to improve your browsing experience. You can control cookie settings through your browser preferences.

7. Contact Us

For privacy-related questions or to exercise your rights, contact us at +1 (718) 555-0147.

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Cookie Policy

Last updated: December 2024

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience and allow certain functionalities to work properly.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you such as setting privacy preferences or filling in forms.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing improved features.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

3. Cookie Management

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device and set most browsers to prevent them from being placed.

4. Third-Party Cookies

Some cookies may be set by third-party services that appear on our pages. We don't control these cookies and recommend checking the third-party websites for more information.

5. Updates to Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page.

6. Contact Information

If you have questions about our Cookie Policy, please contact us at +1 (718) 555-0147.

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DMCA Policy

Last updated: December 2024

1. DMCA Compliance

Genuine Bakes respects the intellectual property rights of others and expects users of our website to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

2. Filing a DMCA Notice

If you believe that your copyrighted work has been used on our website in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and its location on our website
• Your contact information (address, phone number, email address)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information provided is accurate and you are authorized to act on behalf of the copyright owner

3. Designated DMCA Agent

Send DMCA notices to:

Genuine Bakes DMCA Agent
456 Court Street
Brooklyn, NY 11231
Phone: +1 (718) 555-0147

4. Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the information required by the DMCA.

5. Repeat Infringer Policy

We will terminate access for users who are repeat infringers of copyright in appropriate circumstances.

6. Good Faith Requirement

Please note that filing a false DMCA notice may result in legal liability. Ensure your claim is valid before submitting.

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GDPR Compliance Information

Last updated: December 2024

1. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Information

You have the right to be informed about the collection and use of your personal data.

Right of Access

You have the right to obtain confirmation that your data is being processed and access to your personal data.

Right to Rectification

You have the right to correct inaccurate personal data and complete incomplete personal data.

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes.

2. Legal Basis for Processing

We process your personal data based on:

• Your consent (for marketing communications)
• Contract performance (to fulfill your orders)
• Legal obligations (tax and accounting requirements)
• Legitimate interests (business operations and customer service)

3. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

4. Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA) without appropriate safeguards.

5. Exercising Your Rights

To exercise any of these rights, please contact us at +1 (718) 555-0147. We will respond to your request within one month.

6. Data Protection Officer

For data protection inquiries, you can contact our Data Protection Officer through our main contact information.

7. Complaints

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.